If you have struggled with any of the challenges below, Conduit’s dock scheduling software will help you increase the efficiency, throughput, and profitability of your operations.
Eliminate unnecessary calls and emails:
Instead of having to constantly answer calls from Carriers, Vendors, and Customers to book appointments, they can all book appointments directly through your facility’s portal. You have full control over whether you accept, reject, or reschedule an appointment.
Eliminate spreadsheets and multiple sources of truth for your appointment calendar:
Any changes made by your carriers or yourself are instantly propagated throughout your system. Your calendar will update your online booking portal to open up any rescheduled slots, any changes to appointments will be sent to carriers and warehouse staff via email and drivers via text, and docks will marked as occupied and available as drivers move through the check-in and check-out flow.
Minimize detention charges, demurrage charges, and no shows:
From time of first check-in to check-out, each stage of the journey from driver arrival, start of unloading inbound shipments or loading outbound shipments, end of loading, and final check-out is tracked and available in our workflow views and data dashboard. You have all the evidence you need to ensure carriers are held accountable when in the wrong. For no shows, we automatically send reminders to carriers of their appointment and to update any pending ETA.
Plan labor effectively for the week:
Conduit’s calendar and workflow views of warehouse appointments give the perfect overview for optimizing dock appointment times for the most throughput with the least labor and hours. Never feel overstaffed or understaffed again while managing your warehouse labor.
Manage check-in and communicate seamlessly with drivers all from your desktop:
Drivers never need to come inside as our QR-code check-in process enables them to check-in right at your triage location for dock assignemnt. You will be alerted of their arrival, phone number and name, and any BOLs or drivers licenses that need to uploaded for verification. Simultaneously, Conduit texts the driver to inform them of any dock assignment or reassignment, and you may send messages directly to the driver’s phone number via Conduit’s website to alert them to any changes or requirements.
Track and visualize your warehouse’s performance and increase efficiency:
You can only improve what you measure. And our best-in-class data visualization dashboards inform you of how often carriers / drivers are on time, how fast check-in and check-out is, forklift operator efficiency, and where time and thus money can be saved and optimized.